Answers to Your Fundraising Questions

You earn 30% on all our products.  

We ship anywhere in Canada. At this time we do not ship to the United States, or anywhere else outside of Canada.

Deliver usually ranges from 1-5 business days.

No, we did not accept changes to your fundraising order once it has closed, as it typically leads to errors. However, we can add it as a supplementary order.

Yes, you can. You must take it out of the box though. Wrap it very well in Saran Wrap, this avoids freezer burn. When you thaw it you MUST completely unwrap until it's fully thawed; if you don't condensation will make the fudge sticky. Once it's thawed put it in a Ziploc bag.

That item is still in production we've just a temporarily run out of it. We make products every week and usually add to the website on Wednesdays, Thursday, and Fridays. If your heart is set on that flavour, try again in a few days.

Our basic fudge is gluten-free, however, we add gluten-containing products to some flavours, i.e., Cookies and Cream. Our facility is not certified gluten-free. We work hard to avoid cross-contamination, but cannot guarantee that any particular fudge is gluten-free.

Yes, I am required to collect GST on taxable products, i.e. yes for fudge, no for spice mixes, but most non-profits can have it refunded from the government.

We ship with a number of carriers including ICS, Canada Post, Canpar, UPS, Purolator, and others. Your order will normally go out 3 weeks after it is placed.

Your order is ready for shipment the Friday 3 weeks following your fundraising close. Friday is important because we make all our products fresh to order; we do not pre-make them and put them in a warehouse. We combine your order with all the other orders and start production immediately. If your order is not in on Friday it goes with the orders that come in the following Friday.

When you receive your fudge and the weather is excessively hot just put the unopened boxes in the fridge for a couple of hours to cool down, then indulge!

We make over 3,000 flavours of fudge and normally have 2-3 dozen available at any one time. If it's not on the website, it's not available.

All our fudges contain milk and soy. Some contain peanuts, tree nuts, and coconut. All contain ingredients that may have been processed on equipment that also processes wheat and eggs.

All dips may contain sulphites. The dips with bacon contain wheat and soy.

Each piece is approximately 225g or 1/2lb. The box is 5 1/2" x 2 3/4" x 1 3/4", the fudge inside is approximately 4 1/2" x 2" x 1 1/2".

Yes; however, shipping costs $35.00 for every $500.00 in sales (GST excluded). 

We send orders out with a variety of couriers. You are sent an email with the tracking information and are responsible for tracking its progress. Sometimes your intervention is required, such as an address correction. Other times seasonal rushes (think Christmas) or weather are factors. As the Shipper, we have no control over your delivery once it has left us. For example, Canada Post will not let us file a trouble ticket for 21 business days (effectively a month) from the day it was shipped. However, as the recipient, you can contact the couriers at any time. Give them the tracking number and ask them where it. Past experience is that the delivery shows up within 24-48 hours of you contacting them.

This can happen when it is extremely dry out. Unwrap your fudge, put it on a plate, and place your fudge into the microwave. Microwave for 10-second intervals until it reaches your desired texture. 

Yes, just go to our website, CarnivalCravings.com, and order the products you'd like.

Our dip mixes are MSG free.